Forum Discussion

CaoNiMa-DF21's avatar
7 years ago
Solved

Account banned by mistake

I was suddenly forced to quit by the server during the normal game play and was told that my account was banned. I applied for multiple reviews but I was told that I was cheating. But I didn't cheat...
  • Mikimuster3's avatar
    7 years ago

    I am very sorry for your inconvenience.

    If you believe your EA account and/or persona has been incorrectly suspended/banned and you would like to dispute this action, please follow these directions:
    http://help.ea.com/en/article/information-about-banned-or-suspended-accounts/

    AHQ is a community-based support platform, so nobody here can assist. Sorry ☹️

    To move forward on this, you need to contact the nice folks over at accountdisputes, they can investigate.