Account Comprised Through Origin
- 2 years ago
Just so that you are aware no one here on AHQ can assist you with account issues, please see the below links and info onj where to go to get that straitened out.
If you believe you have been hacked take appropriate measures to secure your account and associated E-mail account https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/
If you believe that a sanction (Suspension/Ban) placed on your account was by mistake you should reach out to the Terms of Service team https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/
Contacting EA help https://help.ea.com/help/faq/using-ea-help
Deleting accounts Just so you are aware EA will not Delete accounts that have Active Bans on them. The Ban would have to be lifted before you can delete the account.
From EA " We won't delete any account that has been banned. To delete your EA Account, you’ll first need to appeal your ban
Here is the link: https://help.ea.com/en/help/account/close-ea-account/