Forum Discussion

danant26's avatar
2 years ago
Solved

Account wrongfully banned

My account has been wrongfully banned since the end of August. I am still not sure about what the reason being hateful conduct in my situation is. A child was playing on my console at a gathering and...
  • EA_Darko's avatar
    EA_Darko
    2 years ago

    You will need to speak to our Terms of Service team @danant26.

    The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact us at the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
      • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already.

    Darko

     

     

     

     

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 49 minutes ago
40,025 Posts