Forum Discussion

Not applicable

4 years ago

Alc stopped working

For some reason back in April my alc stopped working completely on my account only. I’ve uninstalled, reinstalled, reset to default controls…nothing. I’m playing on a ps5.

Shadzua

Not applicable

4 years ago

I’m playing on the ps5 version

EA_Kent

Community Manager

4 years ago

@Shadzua

Gotcha, thanks!

Just to confirm, have you tried uninstalling and reinstalling the game to see if that makes any difference? I know that can be time consuming, but if there's a problem with missing or corrupted data that could help.

Shadzua
Not applicable
4 years ago
Oooh I went a step further, uninstalled reinstalled a few times and reset ps5 to factory settings
- EA_Kent
  Community Manager
  4 years ago
  @Shadzua
  
  Gotcha, thanks!
  
  Did you also try testing other accounts on your PS5? This only happens on your account in particular?
  - Shadzua
    Not applicable
    4 years ago
    I’ll try my GFs account this weekend to see if it’s just my account.