Forum Discussion

5 years ago

Solved

Amazon Prime Gaming Loot Issue

I have everything connected to my PSN account. Received every loot content before, but for some reason I am not getting the March Octane one. I have closed the game and reopened it four times now and...

EA_Kent
5 years ago
Hi @OfficerMarva,

When you've got the chance please reach out to the EA Help team so they can pull up your account and take a look. I'm afraid that missing content or account-related issues are not something we can investigate on Answers HQ.

For more details on how to set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook as well, if you prefer.

/Kent

EA_Kent

Community Manager

5 years ago

Hi @OfficerMarva,

When you've got the chance please reach out to the EA Help team so they can pull up your account and take a look. I'm afraid that missing content or account-related issues are not something we can investigate on Answers HQ.

For more details on how to set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook as well, if you prefer.

/Kent