Forum Discussion

OfficerMarva's avatar
OfficerMarva
5 years ago
Solved

Amazon Prime Gaming Loot Issue

I have everything connected to my PSN account. Received every loot content before, but for some reason I am not getting the March Octane one. I have closed the game and reopened it four times now and...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi @OfficerMarva, 


    When you've got the chance please reach out to the EA Help team so they can pull up your account and take a look. I'm afraid that missing content or account-related issues are not something we can investigate on Answers HQ. 

    For more details on how to set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook as well, if you prefer. 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @OfficerMarva, 


When you've got the chance please reach out to the EA Help team so they can pull up your account and take a look. I'm afraid that missing content or account-related issues are not something we can investigate on Answers HQ. 

For more details on how to set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook as well, if you prefer. 

/Kent

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,267 PostsLatest Activity: 2 hours ago