Hi all.
This does appear to be a false positive of course -they do happen from time to time- but we'll investigate what's happening here.
Thanks for the posts.
Hi, I think I solved the issue (atleast for me)
Launch Avast and go to settings in the right corner and then exceptions. There you will have the option too add an exception. Copy and paste this file in the blank space, "C:\Program Files (x86)\Origin Games\Apex\R5Apex.exe" and add it as an "exception-file" and repair the game in Origin. Worked for me.
sorry for poop English
My concern is also that.
What you are referring to will trigger a compilation error on compiled language, and an exception on interpreted language, which has nothing to do with what we are experiencing.
There is two ways to trigger an antivirus:
- Behave like a malware. The heuristical analysis engine of the antivirus, scan running softwares and spy their behaviour, if something is suspicious, it is
classified as a malware/virus.
- Look like a kown virus, by having the same signature. Because some virus can be recognized by the footprint (repeated patterns in the executable).
The last patch trigger AVG either because it behave like a malware, or because it has a virus signature. The worst case can be that Respawn have been hacked, and
a malware has been injected into the game. So being doubtful about it is totally justified.
what do you mean by copy and paste the empty bar you cant copy and paste a empty bar
Hey all!
They are aware of the issue about the false positives.
Till they fix this issue, i'll leave here the steps how to add Apex as a Exception.
If this file is set in quarantine, flag it as false positive.
Avast:
AVG:
we are sure that restoring the file does not infect the pc with something malware, is there a guarantee that it is safe?
Hey @Arxenya
If your PC is not infected with any other viruses then it's safe to restore the file.
There is always a chance the a virus could have infected the Apex Launcher and i suggest repairing.
But i don't think that is the case here but just a false positive.
Hey @WondersLV
If you are using Avast or AVG then the chance your system is infected is small.
As you can read for my answer to Arxenya, if you didn't get before any notifications you'll be fine.
If you want to eliminate the risk of restoring a infected file.
Set a Exception and Repair the game, this will make sure you have a clean executable.
But if only AVG and Avast flagging this as a malicious file the chance is pretty small it will damage your system.
If the game was infected with a huge virus, i'm sure EA would have already took action.
But if you want to wait till they whitelist it again, that's also fine.
A lot of false positive's get patched really quick.
Community Manager
