Hey,
I'm facing the same issue EA has absolutely pathetic customer service. i linked my steam account to apex to play with my friends on january 17th and when i connected to a game i got the message client account banned. what's funny is i have checked my EA game data, on 6th of january my account has been logged in hongkong which is clearly where i am not from nor visited,
more over this issue has happened to many players including streamers i wonder if the login details leak is from ea itself.
and few of the streamers have been unbanned after the same thing happening to them i.e. someone named Spaceanubis has been banned in apex the same way as me but guess what he has been unbanned, but my ticket is "In Progress" since 4 weeks+.
DICE TeamHey, @mercizgod @Vv_NOXX_vV @8Thingi8 @xJagori when it comes to banned account, it's not something we can help with on the forums and to dispute your ban please follow our EA Help link https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
The article will have details on how you can dispute the ban.
If you already reached out and now waiting, keep waiting is all I can recommend at this stage.
/Atic
People come to these forums for help. Telling to people to keep waiting to not really helpful at all now is it? At some point you Mods/ EA employees need to become mature adults take some responsibly and get people answers. I do not mean to grill you but seriously, why even respond if that's the case.
Take a moment and read your response to this thread. FIND YOURSELF A DIFFRENT JOB if this is all you are going to come up with.
Community Manager
