Forum Discussion

4 years ago

Solved

APEX account was banned by mistake

My APEX account was blocked by mistake. I just charged a lot of money and bought a lot of DLC that I like, but you blocked my account by mistake the next day. Just imagine, who would risk cheating wh...

EA_Mako
4 years ago
Hey @kamoerrrr,

I'm afraid we're unable to investigate account bans on the forums.

If you haven't already done so, please be sure to create an appeal and our Terms of Service team will take another look at this for you.

As soon as they complete the review they will reach back out to you via email, thanks!

EA_Mako

Community Manager

4 years ago

Hey @kamoerrrr,

I'm afraid we're unable to investigate account bans on the forums.

If you haven't already done so, please be sure to create an appeal and our Terms of Service team will take another look at this for you.

As soon as they complete the review they will reach back out to you via email, thanks!

kamoerrrr

4 years ago

You know I have hope for this. As I said, Chinese players will be banned due to frequent network problems and ordinary dropped connections! Especially when dealing with Chinese players, they are biased, please forgive me! There should be a small number of Chinese players who like to cheat