2 years ago
apex ban
Hello, I can't play apex, it shows that my account has been blocked, but I don't have any blocked records.When can you fix it, I've been waiting a week.
Hi @uziyydsyyds,
Sorry to hear that. This isn't something we'd be able to change on Answers HQ. You mentioned you were waiting a week, did you reach out to our Terms of Service team?
In the meantime, this guide shares more about how to submit an appeal if you think a ban has been added by mistake:
- EA_Lanna
Yes, I contacted your customer service team, and she said that there is no ban on my account, but I just can't play games.She did not tell me the specific repair time, so I was very anxious