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Hi @Default_the_bro.
What happens if you try starting up your PC in a Clean Boot before you launch Apex Legends? If this is being caused by something else running on the PC at the same time that may help to get around it.
For more details on how to set one up check out the EA Help website. Let me know how that goes when you have a chance. Thanks!
/Kent
Hi @EA_Kent
No nothing else causes this, it only happens when i get into a game on Apex.
- EA_Kent5 years ago
Community Manager
Were you able to try a Clean Boot to test and see if it makes any difference?/Kent
- 5 years ago
Yes i did and it didnt change, still happening.
- EA_Kent5 years ago
Community Manager
Gotcha, thanks!
When you have the chance can you share a DxDiag here so we can take a look? You can find more info on how to pull one up over at the EA Help website. Once you have the file please attach it to this thread.
Thanks again.
/Kent
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