Forum Discussion

Finngostrider's avatar
Finngostrider
2 years ago
Solved

Apex coins

I have been making so many new cases because of how bad the servise is im sorry to say that. I have bought apex coins on eneba (i play on ps5) i got the code from eneba and redemeed it. The code is r...
  • EzyHawk's avatar
    EzyHawk
    2 years ago

    @FinngostriderHello there, if you buy a product from a 3rd party service that is not a legitimate seller, we can't really help you in any way.
    Many of the websites like the one you mentioned are a "Gray area market" and often a hotspot where sellers use stolen cc.

    However, you could always contact the support and see if they could help you in any way.
    https://help.ea.com/en/contact-us/

    I only recommend you buy from official stores to be sure we can help you and/or assist you with receiving the coins you paid for.

    Just keep in mind that any purchase may take up to 24 hours before it's visible in your account.
    I would advise you not to use a service like that in the future, have you tried contacting their support/the seller and asking for a refund?

Asmodeus566's avatar
Asmodeus566
Hero+
2 years ago

@Finngostrider 

Since its official launch in 2018, Eneba has proven to be a legit site for buying game codes but proceed with caution. Headquartered in Kaunas, the second-largest city in Lithuania, Eneba is a gray market website, meaning codes are sold legally but sold outside of the original developer’s permission. While users have had some great experiences buying on Eneba, there is a chance you’ll get scammed. It’s advisable to look at the seller’s rating before making any transaction. 

I did a quick internet research and really do have to agree with @EzyHawk buying from a third party is not good and as far as Eneba goes it looks like the possibility of getting "scammed" is not all that low.

With that in mind I really do think that this is an issue between you and Eneba and or the entity within Eneba that you purchased from. 

Best of luck.

Finngostrider's avatar
Finngostrider
2 years ago
@Asmodeus566 look at this picture. I didnt get scammed as ur college told the coins are on my pc acc. Wich "can't be transfered." I know they can and from my eyes you guys are the scammers. If i dont get them i will post about this i got over 1k followers and i post apex content.
  • Asmodeus566's avatar
    Asmodeus566
    Hero+
    2 years ago

    @Finngostrider 

    Just so you are aware I do not work for EA. I am just a Forum member like you.

    Your best bet to get this resolved is via EA support however this may be difficult or may not even be possible, like I said I do not work for EA and do not know what they may or may not be able to do to assist you.
    I understand your frustration but there is no reason to be mad at me and making threats to EA is also not going to help you.
     
    The best advice I can give is contact EA support.

    Best of luck.

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.36,311 PostsLatest Activity: 27 minutes ago