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StarfishySeasta's avatar
5 years ago
Solved

Apex Crash - Out of memory

After running fine for the longest, my game has started crashing within about 30-60 seconds of leaving the dropship. Initially, I couldn't even see the error message, it just crashed and dropped me in desktop. A second attempt yielded an out of memory crash and another error related to graphics I think. I updated my graphics card, and have not seen the error since, but I'm still getting an out of memory crash report. No other programs other than origin, apex legends, and discord were running at the time. Not sure if it was related, but I suddenly got 3-4 disconnects yesterday after running the game more or less smoothly for a long time. Here is my crash report:

Apex Crash - Out of Memory
---------------------------
Apex crashed because it ran out of memory.

The most common causes of this are:

• "Texture Streaming Budget" is too high in your video settings. Lowering this can help.

• All other programs plus Apex combine to use too much memory. Quitting other programs can help.

• Your Windows page file is set too small. Increasing the page file size can help. (The page file lets Windows move less important memory to disk until it's needed again.)

TECHNICAL INFORMATION:
• Apex was using 2.6 GB of physical memory.
• Apex was using 5.2 GB of virtual memory.
• Apex failed to allocate 2.0 MB of memory.

• Your PC has 16.0 GB of memory physically installed.
• Your PC has 128.0 TB of virtual memory (with the page file).
• After Apex exited, your PC memory load is about 35%.

Ctrl+C in this window will copy this message so you can paste it as text.

Also, for future reference, should I make a new topic when I have an issue like this, or reply in an older post? As most of the posts I've seen were created in 2019, I figured making a new post may be more relevant.

  • I've managed to do some searching on the topic, and found people recommending the minimum and maximum to be at 1.5x and 4x respectively. It seems to have fixed the issue, as I've been running the game fine since, with no other ill effects. Though I'm not sure why it became an issue in the first place, been playing Apex since April 2019 and never looked at the file page settings, so why did it mess up now? On the off chance there's anything else to learn, I've included my dxdiag. Thanks for the assistance.

39 Replies

  • ProAAGaming's avatar
    ProAAGaming
    4 years ago

    yea ive been having the same issues on steam and orgin. looked through here for answers but no one has actually said what to do other than adjust random things and its only gotten worse. i'm just impressed that its this bad of an issue.

  • Hi there!

    I'm running into the same issue as OP. I have had 0 issues with Apex the entire time I've owned it, (via Steam since April of this year), and now I can't get past the boxes that pop up detailing events and what not. This just started happening yesterday, and Steam will immediately close and gives me a similar error message. I have not made any hardware changes. I do regularly update drivers and have checked all recent windows updates, and nothing was updated yesterday prior to having the issue. I have tried what OP said about changing the page file size exactly as they did, and I've also tried having 0 page file size and other alternatives I've seen on this topic in the forums and Youtube/Reddit/etc. I tried to verify the files (no issues there), before doing anything else, cleared some space on my drives just in case, and even uninstalled and reinstalled the game. Nothing has helped. Outside of a clean boot which I've been hesitant to do, I swear I've tried everything under the sun. Screenshot of the error message and DxDiag report will be below. This screenshot was taken with the "system managed" size option in the advanced settings, but it's the same for every other option I've tried.

    Any help is appreciated. Thank you! 🙂 

  • XHelperZ's avatar
    XHelperZ
    Hero+
    4 years ago

    Hey all, the thread you're currently posting in is pretty old.

    The cause could be unrelated to this thread, so please make your own thread and we'll be able to help in there!

  • popigsl's avatar
    popigsl
    4 years ago
    @colbykris I know how to fix this.go to local disk C and open users.Find folder with saved games in it.open saved games and find respawn.Open it one more time and delete apex folder.Trust me it works
  • popigsl's avatar
    popigsl
    4 years ago
    @Helloyellow87 Hello friend!!
    You can fix it in easy way.Go to local disk C and open users.Find the folder with saved games in it.Open saved games and you will find respawn.Open it again and delete apex folder.For me it worked perfectly.From that fix my game didn't crashed even once.
  • hi there

    i have ame issue

    i do everythings liek update drivers also i reinstall ape on origion and i tried also on steam to install apex but didnt work

    i reset my windows too and lost many datas but it didnt work again

    what should i do ?

    it carshes in startup of game 

    when i lunch game at first page i click to contunie

    in main menu this happen

  • I just had at least 4 crashes as of today. Game worked fine before that.

    Here are some error reports from my last ranked game crash on World's edge :

    Crash message : 

    ---------------------------
    Apex Crash - Out of Memory
    ---------------------------
    Apex crashed because it ran out of memory.

    The most common causes of this are:

    • "Texture Streaming Budget" is too high in your video settings. Lowering this can help.

    • All other programs plus Apex combine to use too much memory. Quitting other programs can help.

    • Your Windows page file is set too small. Increasing the page file size can help. (The page file lets Windows move less important memory to disk until it's needed again.)

    TECHNICAL INFORMATION:
    • Apex was using 6.7 GB of physical memory.
    • Apex was using 12.3 GB of virtual memory.
    • Apex failed to allocate 1.9 MB of memory.

    • Your PC has 16.0 GB of memory physically installed.
    • Your PC has 128.0 TB of virtual memory (with the page file).
    • After Apex exited, your PC memory load is about 25%.

    Ctrl+C in this window will copy this message so you can paste it as text.

    ---------------------------
    OK
    ---------------------------

    So far, I tried to : 

    update drivers
    update windows
    remove assets under C:\user\SavedGames

    I am currently trying to reinstall.

    The only thing I never had before is playing on world's edge, but after the crashes, even TDM or control seems to crash.