After not playing for a long time, my Apex account has become level 1.

Question

I have been playing Apex for about 2 years. It's a great game. But in 2022, I stopped playing it due to personal reasons. Recently, because I have some free time, I plan to come back and play it again. But when I logged in, I found that my account had become a 1-star legacy item and all the skins were gone. I originally thought it was a problem with Steam, so I downloaded the Apex client from EA, but when I logged in again, I found that I was still at level 1 with nothing. I really need the help of professionals. Thank you very much.

midnight9746 · Answer

G91lit​ In October of 2023 to around April/May of 2024, Cross-Progression was being rolled out, (and I believe only active accounts, (and accounts that haven't been banned before), were included in the Cross-Progression).

g91lit · Answer

I'm absolutely sure that my account is fine. I even played the season where we fought the spider beasts on the island map. If the timing didn't match up, I was very happy to reach diamond level and even took some photos at that time.