Forum Discussion

2 years ago

Apex Crash erorr 0xc0000005

My apex legends kept crashing without errors, i got simular eception code on two different application; Isass.exe and r5apex.exe. I tried every possible fix i could find online but nothing helped.
Faulting application name: lsass.exe, version: 10.0.26100.1882, time stamp: 0xbd397f6f
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x700
Faulting application start time: 0x1DB34EBA65C36BF
Faulting application path: C:\WINDOWS\system32\lsass.exe
Faulting module path: unknown
Report Id: 8174b758-796a-4937-a681-051cafbf445c
Faulting package full name:
Faulting package-relative application ID:

Faulting application name: r5apex.exe, version: 1.0.0.0, time stamp: 0x6719a654
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x4C44
Faulting application start time: 0x1DB34EDF37F0285
Faulting application path: D:\Games\Apex\r5apex.exe
Faulting module path: unknown
Report Id: 8cf58cb9-ce19-4f05-9c23-4f0ad19e4542
Faulting package full name:
Faulting package-relative application ID:

22 Replies

Midnight9746
Hero+
2 years ago
@NotLeeShine & @23w0w Try these steps and let me know if you're still having the issue:

- Repair your game's files:

- EA App: Go to your game library and click on Apex Legends, then click on "manage", and then "repair".

- Steam: Go to your game library and click on Apex Legends, then click on the gear icon near the right side of the launcher, (below the game's artwork banner). Now, click on "properties", then "installed files", and then lastly, "verify integrity of game files".

- Epic Games: Go to your game library and click on the 3 dots next to Apex Legends. Click on "manage", and then "verify".

Note: If you don't see this as an option on Epic Games and you have Apex Legends installed through the EA App, follow the steps for the EA App.

- Reinstall the game

- Clear Game/Launcher Cache:

- EA App
- Steam
- Epic Games

Note: Steam doesn't exactly have a way to clear the game's cache, only a way to clear the download cache, but it might help.

- Repair your system's files:

- Open the Command Prompt in administrator mode

- Type, "DISM /Online /Cleanup-image /Restorehealth" (without the quotes), and wait for it to finish.

Note: DISM stands for "Deployment Image Servicing and Management tool". It often repairs Microsoft related files, such as issues with Window apps. Some problems with the next file checker can only be fixed after running this one first.

- Now type, "sfc /scannow" (without the quotes), and wait for it to finish.

Note: sfc stands for "System File Checker". This one will repair system files, (such as important Windows drivers).

- Lastly, restart your PC.

- Another possible fix:

- Disabling any programs that may interfere with Apex Legends.
23w0w
New Novice
2 years ago
me too, already 1 mouth