Apex crashes on lobby load.
A few days ago, my Apex was working normally then I decided to update my NVIDIA graphics driver to 442.74. Yesterday, I decided to launch Apex and it launched normally up until it loaded the lobby sc...
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EA_Kent
Community Manager
Community ManagerThanks for following up!
Have you been watching your power usage and temperatures since that happened? Have you noticed anything odd when you're trying to launch Apex Legends? I'm wondering if there might be a power consumption issue happening somewhere.
/Kent
@EA_Kent I'm quite a newbie when it comes to technical stuff with the PC. But I did monitor through some applications. Temperature was fine (below 45C both CPU and GPU) but the power usage on the task manager said Apex is consuming "Very high" power then it suspended by itself.
- EA_Kent
That could be normal considering that the game will be using a lot of resources on your PC while it's running. I wonder if there might be something corrupted somewhere since your PC lost power unexpectedly.
Do you have a system restore point set up on your PC from a time before the power cut happened? If so it might be worth trying to restore back to that point to see if it helps. Keep in mind that would remove any changes you've made in Windows since then, so if you're concerned about losing data I wouldn't recommend restoring Windows.
You can find more info about system restore points over at the Microsoft support website. If you are able to give it a shot can you let me know how it goes? Thanks.
/Kent
@EA_Kent I’ve checked and unfortunately I have system restore point turned off, so I can’t go back. I’ve tried a few more things but none seem to help at all.
I've also cleaned reg files, done a full scan on virus and malwares, fixed the corrupted files, and updated Windows. Still couldn't stay in the lobby for more than 10 seconds. I've pretty much given up now until there's a new Apex Legends update.
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