Forum Discussion

4 years ago

Solved

Apex crashing (dxgi device hung,CreateShaderResour..and now crashes 100% the pc)

Hi, so recently installed apex but the game keeps crashing I open the game it loads and compiles the shaders, open the main menu but its open all sturred like lagged for a couple seconds then goes n...

SEEK-KEBAB
4 years ago
@EA_Kent yo i fixed it my pcie cable was not on proper

EA_Kent

Community Manager

4 years ago

Hey @HeimHS,

When you've got the chance could you share a DxDiag so we can take a look? You can find more info on how to pull one up at the EA Help website. Once you have the text file please attach it to this thread. Thanks!

HeimHS

4 years ago

dxdiag file

DxDiag.txt133 KB

SEEK-KEBAB
4 years ago
same thing happens to me i have a 3440x1440 monitor only when i change res to 1080 dose it work but i did not buy a £1000 monitor to play @ 1080
can you fix asap never had this before last update
- SEEK-KEBAB
  4 years ago
  can you have a look for me too thanks
  DxDiag.txt88 KB
- HeimHS
  4 years ago
  so i was able to kinda fix it, i cap the fps, try to put "-fps_max x" replace the x in the hz of your monitor,with this i was able to play but still crashes evertytime i die or just randomdly mid game but not on the main menu.
  - SEEK-KEBAB
    4 years ago
    so you have to restart pc every time we die lol