Forum Discussion

4 years ago

Solved

Apex crashing (dxgi device hung,CreateShaderResour..and now crashes 100% the pc)

Hi, so recently installed apex but the game keeps crashing I open the game it loads and compiles the shaders, open the main menu but its open all sturred like lagged for a couple seconds then goes n...

SEEK-KEBAB
4 years ago
@EA_Kent yo i fixed it my pcie cable was not on proper

EA_Kent

Community Manager

4 years ago

@HeimHS

Are you also playing with the game set to 3440x1440 resolution?

HeimHS

4 years ago

no, im on 1080p

HeimHS
4 years ago
@SEEK-KEBABi was able to fix, it ended up being a ram problem, all i need to do was change the slot, i always use on the 1 and 2 slot, then i change it to the 2 and 4 slot, and the problems start to appear, i just put it back again on the first 2 slots and is running good no problems.
Apex didnt crash
Csgo didnt crash
i also did a burningtest with 3d graphics on 100% and didnt crash
try yours who knows 🤞
- SEEK-KEBAB
  4 years ago
  @HeimHS ill give it a go but was all good before update thanks
  - EA_Kent
    Community Manager
    4 years ago
    Hey @SEEK-KEBAB,
    
    Were you able to give it a shot? Are you still running into the same issues?