Forum Discussion

CanadianSizzurp

5 years ago

Apex crashing. No crash text file no fixes

So after Constant crashing in Apex legends im here. Ive tried everything that im capable of

also I never get a crash.txt and apex crashes on avg about once every 3 games

I have reinstalled windows

I have reinstalled the game several times

I have Limited my FPS

I have shut off Gsync

I hate shut off Vsync

I have shut off Anti-ailising

I play in fullscreen

I keep nvidia and windows Drivers updated always

I have tried so many combinations of videos settings on and off its not funny.

I have disabled Nvidia Overlay and dont use any other overlays other then steams FPS counter

I have put Easy Anti cheat to priority low

I have turned off all windows defender and anti virus that i can access easily from windows settings

Ive searched through several Fix apex crashing guides and none ever work

Im lost confused and scared. I have no where else to turn to.

I have no idea how to fix this game. EA please help.

my specs are

playing on Steam

10600k overclocked to 5.0ghz

RTX 3080

16g ram

windwos 10

1440p screen

run at 144hz usually everything maxed with the above settings off

15 Replies

EA_Illium
EA Staff (Retired)
5 years ago
@CanadianSizzurp Would it be possible to get a DxDiag after a crash?
CanadianSizzurp
5 years ago
Absolutely. I will put up a Dxdiag as soon as I get home from work.
CanadianSizzurp
5 years ago
Allright second game in and I crashed. Here is the Dxdiag you requested. Thanks for taking a look into this. I appreciate any help hopefully we can resolve the issue. please let me know anything else I can do for you.
DxDiag.txt91 KB
EA_Illium
EA Staff (Retired)
5 years ago
@CanadianSizzurp Thanks for this can you try running the System File Checker tool and making sure you don't have any other Windows updates available after?
CanadianSizzurp
5 years ago
Yep will do !
EA_Illium
EA Staff (Retired)
5 years ago
@CanadianSizzurp Wanted to check if your issue continued after running SFC?
CanadianSizzurp
5 years ago
Hi Illium, thanks for checking up on me. I am currently on vacation untill Sept 7th. I'm planning on running the SFC then and gaming for a couple of hours when I get back home. I will let you know how it's goes. Thanks again for all the help.
EA_Illium
EA Staff (Retired)
5 years ago
@CanadianSizzurp Awesome to hear enjoy the vacation!
CanadianSizzurp
5 years ago
Hi illium, Thanks the vacation was great.
So I opened an Adminastrator Command promt ran the DISM.exe /Online /Cleanup-image /Restorehealth to 100% and it stated the operation completed successfully.
then I ran the sfc/scan now and it stated Windows Resource Protection did not find any integrity violations.
I booted up apex and loaded a ranked game and 10 seconds into the Drop of my first game apex crashed.
Gonna restart my computer and play for a couple hours and see how it goes. but looks like the problem is still there.
If you have any other ideas for fixes please let me know.
CanadianSizzurp
5 years ago
@EA_Illium
I need to read better haha I forgot to check for windows update. I am updateing my windows to Feature update Windows 10, version 21H1
Will install and let you know how it goes. Thanks @EA_Illium