Forum Discussion

4 years ago

APEX DISCONNECTS ME FOR NO REASON

I have been playing apex and every day at least 1 game I will get disconnected from the servers and get a 10 min abandon penalty for ABSOLUTELY NO REASON. I've checked my internet, VPN, and followed ...

EA_Mako

Community Manager

4 years ago

Hey @Frostdayee,

Sorry to hear you've been having some trouble staying connected.

Which particular troubleshooting steps have you tried? I do see you mentioned checking a VPN, is it possible to try without that enabled or do you normally need a VPN to play?

The steps I'd recommend checking specifically would be those here, in particular the steps to try flushing and/or changing your DNS.

Just so you're aware, using a VPN isn't something we can officially support or troubleshoot but it may be worth checking these steps to see if they help out in the meantime.