APEX hardlocking my PC
New game session and my PC is hardlocked... again. Only hard reset can help me. I can't collect any data about this issue. I tried many ways for slove this issue from your technical FAQ. But sometime...
Forum Discussion
UP! I still need help from developers.
Hey @ufok4
Hardlocking during playing a game could be het result of multiple issues.
Most of the time it's because of out of date drivers or corrupted file's.
Make sure Windows and your BIOS is up to date.
To update your drives really easy you can use "Easy Driver"
I had some hardlocking problems myself and reinstalling windows fixed the issue.
Hardlocking could also be the result of defective RAM also know as memory.
It may be worth to run a Memory Diagnostic tool.
@Zeelmaekers thanks. I'll trying this solutions a bit later.
@Zeelmaekers i was update all my drivers and check memtest (memory is good). Let's see how game is working
And one more hardlock =(
- EA_Blueberry
Community Admin
If you're still hardlocking can you upload a fresh DxDiag for us in your next reply? If you found a solution and can share it with us, others would surely find it helpful when they're browsing these forums. Sorry to hear about the trouble you're having though and hopefully it's all fixed by now.
Here's some PC troubleshooting steps if you wanted to give them a go:
PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
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