Apex keep asking to turn on steam overlay

Hey @BizarreObscure, 

Did you have a chance to try starting up your PC in a Clean Boot like EA_David suggested in his most recent reply? Are you still getting this same error message after that as well? 

/Kent

@mreverything12 

You're still getting the same error message regarding the Steam overlay? You don't have any other overlays running at the same time? 

/Kent

For me it was fraps messing with it. Close it, and you're good

I am having the same problem at the moment. No third party overlays, i have unlinked and linked steam account, Steam Overlay boxes are checked, verified game files, and nothing. Just started getting this problem after I enabled 2FA and changed my password last night after I found out my account was compromised. Game works fine from launching on Origin, but I would like to play it on Steam instead.

Hi @znarfsieman, 

What happens if you set up a Clean Boot on your PC before you try launching Apex Legends? Are you still running into the same error? 

You can find more information on how to set up a Clean Boot check out the EA Help website. Let me know if you're still having the same issues after that. Thanks! 

I fixed it by launching the game as Admin. But I would like to speak to someone as my steam client account has been falsely banned due to a hacker cheating using my account.

Hey @znarfsieman, 

I'm afraid that account bans aren't something we would be able to help with here on Answers HQ. The Terms of Service team would need to review your account to see if the ban could be lifted. 

If you haven't already, please reach out to the TOS team so they can take a look. You can find more details on how to set up a case with them at the EA Help website.