Apex lags when I move my mouse
I havent played apex from my pc since the beginning of season 11. Back then everything worked perfectly fine. I've updated apex, launched it and it lags in the main menu for a minute or so. After tha...
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@EA_Kent, last time I played before this update was at the beginning of season 11, during season 10 everything worked perfectly fine. When season 11 had started, tiny lags appeared (like main menu lagging for 3-5sec after launching the game, first 2-3sec lags when beginning a new match), but I'm not sure if it related to this problem or its just the game became harder to handle for my pc
@EA_Kent I too have Windows 7. This stuttering issue (when I move my mouse) started to occur for me on July 27. I play through Origin and the game auto-updated for me on July 27. I hadn't played for a day or two before that, so not sure exactly which update that was. Whichever one that came out on July 25 or 26. Prior to that, I had not seen this issue during the 3 years that I've been playing prior to that (on the same PC). When the update occurred, I did get the "your windows 7 is outdated. You need to update KB..." message. I did update to that KB.
EA_KentCommunity Manager
Thanks for the updates, everyone.
Has anyone else tried lowering their mouse polling rate to see if you notice a difference? I know it's not ideal, but I am curious if that is a consistent way to mitigate the issue.
@EA_KentLowering the polling rate helps but does not resolve the problem - I lowered it to 200 which helps a fair bit but it still remains unplayable as the screen still freezes when moving in fast action.
- @EA_Kent @Toilet-Ducky Lowering does mitigate the issue to an extent, like ducky said and I have experienced myself it doesn't fix the stuttering. Theres still periodic stuttering happening it just starts to feel less severe at lower polling rates. Low polling rates feels awful and having to lower it to play and increase it back again when you're finished playing is just counterintuitive. I hope this is on the devs radar to fix because it isnt posted on the apex bug tracker on trello. I suspect this has something to do with hyperion including in the july 28th update.
- @EA_Kent, I've tried doing that as well, but as said by 2 people before, it still is unplayable
I am experiencing the same issues as noted in my thread in the bug report section: https://answers.ea.com/t5/Bug-Reports/Extreme-stuttering-from-mouse-movement/m-p/11691081#M87885
https://www.youtube.com/watch?v=E5M0M3SLWPE
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