Apex lags when I move my mouse
I havent played apex from my pc since the beginning of season 11. Back then everything worked perfectly fine. I've updated apex, launched it and it lags in the main menu for a minute or so. After tha...
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@EA_Kent I too have Windows 7. This stuttering issue (when I move my mouse) started to occur for me on July 27. I play through Origin and the game auto-updated for me on July 27. I hadn't played for a day or two before that, so not sure exactly which update that was. Whichever one that came out on July 25 or 26. Prior to that, I had not seen this issue during the 3 years that I've been playing prior to that (on the same PC). When the update occurred, I did get the "your windows 7 is outdated. You need to update KB..." message. I did update to that KB.
EA_Kent
Community Manager
Community ManagerThanks for the updates, everyone.
Has anyone else tried lowering their mouse polling rate to see if you notice a difference? I know it's not ideal, but I am curious if that is a consistent way to mitigate the issue.
@EA_KentLowering the polling rate helps but does not resolve the problem - I lowered it to 200 which helps a fair bit but it still remains unplayable as the screen still freezes when moving in fast action.
- @EA_Kent @Toilet-Ducky Lowering does mitigate the issue to an extent, like ducky said and I have experienced myself it doesn't fix the stuttering. Theres still periodic stuttering happening it just starts to feel less severe at lower polling rates. Low polling rates feels awful and having to lower it to play and increase it back again when you're finished playing is just counterintuitive. I hope this is on the devs radar to fix because it isnt posted on the apex bug tracker on trello. I suspect this has something to do with hyperion including in the july 28th update.
I am experiencing the same issues as noted in my thread in the bug report section: https://answers.ea.com/t5/Bug-Reports/Extreme-stuttering-from-mouse-movement/m-p/11691081#M87885
https://www.youtube.com/watch?v=E5M0M3SLWPEHave the same issues as before with the new seasons that got introduced with the hyperion anticheat and after force update of KB4534310, every some 20 sec the game do a short freeze.
Have a RTX3070 and gets well over 100 fps, played every season since one with not much problems and smooth.
Do run a on a trimmed down win 7 ultimate. I do notice a very rather bad cpu usage, but the game is smooth between those short freezes.
I hope you will get this fixed, I do love a good anticheat but not of the cost of making the game unplayable. I have tried the suggestion found in many other threads since hyperion and then some. I have my roots in software but as it stands now this is unfortunately nothing that I can fix, this
I think in the current economy you will not force that many onto win10,and the game is not that hard on hardware, I would love to continue to support the game and have played spread out of every season expect last part of season 13 due to the introduced problem after the 27/7 patch.
@EA_KentIs there any update to this or is Windows 7 not longer available to play on Apex now?
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