Good morning, I am writing to you because I had a problem connecting EA with my PS4 account. When I plugged it in, I lost all my progress in the Apex game. I lost my coins, the badges that the game gives you, the skins and the characters that I bought with my money. Basically I lost everything, the weirdest thing is that I didn't level down. What happened was that I did not know that I had another account with EA and then I created another account, thinking that I did not have another. When I was going to connect my ps4 account to EA, I got that I couldn't because I was connected to another account. I started to look and saw that it was connected to my second email ([edit: email address removed]). But it was strange to me that I was connected with that email, because the email that I had in my Ps4 account is my first email ([edit: email address removed]). I thought that when I created a new account that has the same email as the ps4 account. Well, everything that i got was going to go to my first email and as I see it was not the case. What happened was that everything that I had previously mentioned was gone ... I thought about reconnecting it with my second email, to see if everything I lost, I will have it back. But it came out that I can't unlinked my ps4 account until 4/5/2022. I really ask you to help me with this problem, I started playing this game since it came out and losing all that like nothing is hard. See if there is a way to get back everything I had. Because truly one gives time to these games, and we also put money in it for one's liking. But in truth, losing everything as if nothing is very difficult to process. I do not know if you have the Data of all this to see if it is possible to recover my things. I ask that you can contact me, I am from Puerto Rico and if you can send me a number to call you, I will thank you a lot.
