Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Bwaaah87
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wattson
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Getting on for the day
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0 it happens when I got on
When did this happen? (dd.mm.yy hh:mm) 4/5/21
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Battle pass and level reset
What should be happening instead? I should get my levels back
Steps: How can we find the bug ourselves? I just want the levels back I was tier 54 and level 56
It did not remove any cosmetics just the levels for me at least
Community Manager
