Forum Discussion

CallyAGP's avatar
CallyAGP
5 years ago

Apex Legends - constant lagging

Hi, I'm experiencing lagging in every single game of Apex Legends that I play. It doesn’t matter what time of day, although it appears to be even worse in the evening. It even lags when I’m not even...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hi there, @CallyAGP.

I'll try to help find out why you're lagging in our games. First, are you on a wired or wireless connection?

  • CallyAGP's avatar
    CallyAGP
    5 years ago

    Xbox is connected to the hub.. I even brought a lead so the controller didn’t have to be wireless.

    I tested a theory today. I played a non EA game, no lag. The moment I switched to an EA game, the lag begins which suggests to me that it’s the EA server? 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @CallyAGP 

      That's good your Xbox is on a wired connection. We can rule out issues with wireless. Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot me the results? Instructions are here.

      • CallyAGP's avatar
        CallyAGP
        5 years ago

        Please see attached the results...

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