Forum Discussion
That almost sounds like something is taking focus from the Apex Legends window. We were seeing an issue with the Origin client where it was taking focus away from other apps, which should be fixed in the Technical Preview client (previously called Beta).
For more info on how to enable the preview client follow the steps below:
- Launch Origin
- Click the Origin menu
- Click Application Settings
- Scroll down, and enable "Participate in Origin technical previews"
- Restart your client
Let me know if the same thing still happens afterward. Thanks!
/Kent
Sorry for the late reply but I turned it on and have been playing for the past few days and it still crashes.
I've tried optimizing my laptop as well but it just simply crashes like every other time.
The only thing I can deduce from the error is that it's a problem with my resolution and I just don't know what could suddenly cause it to become a problem?
- EA_Kent6 years ago
Community Manager
Thanks for following up! I'm sorry to hear it's still giving you trouble.
What happens if you start up your PC in a Clean Boot before you launch Apex Legends? If there's something else running on the PC that could be causing this error that might help to get around it.For more details on how to set one up check out the EA Help website. Let me know how that goes once you have a chance. Thanks again!
/Kent
About Apex Legends Technical Issues
Community Highlights
- EA_Blueberry7 years ago
Community Manager
Recent Discussions
- 3 hours ago