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RockyRock312's avatar
RockyRock312
6 years ago
Solved

Apex legends causes PC to restart

Hi after the 3.0.7 N33 update, when I try to launch the game from origin ,after the easyanticheat loading  PC restarts automatically and the game won't open. Please help!! Before this update my ga...
  • The_Tibber's avatar
    The_Tibber
    6 years ago

    The kernel 41 error is a common error that tells you the PC has turned off unexpectedly.

    Okay lets do clean up checks so we can eliminate possible causes.

    1: Anti malware to get rid of any possible viruses: https://www.malwarebytes.com/antirootkit/ (select the restart and clean method once installed)

    2: Open command prompt and type this in: sfc /scannow then press enter.

    3: Re do the ChkDsk in command prompt.

    If this still fails then a test for the drives partitions is needed which you can get here: https://www.passmark.com/products/diskcheckup/

    Now if the software detects failure of the Drive i suggest backing up everything on that drive and then replacing the drive.

    Post the results here if you need a second opinion! 🙂

The_Tibber's avatar
The_Tibber
6 years ago

Alright, right click your windows icon and run command Prompt (Admin)

Then put this isn there and press enter: CHKDSK /F

This will check your diskdrives for corruption and fix them.

To make doubley sure everything is okay check the data cables running from the motherboard to the harddrives inside your PC.

Your looking for cable that are damaged, not in the sockets correctly or crushed/pinched/creased in some that would weaken the data connection.

Keep me posted on the results :D

  • RockyRock312's avatar
    RockyRock312
    6 years ago

    It doesn't let me to do it 

    I even tried Y and restarted my PC but nothing happend and it still says i cant do it

    And what about my kernel error 41 ?

    • The_Tibber's avatar
      The_Tibber
      6 years ago

      The kernel 41 error is a common error that tells you the PC has turned off unexpectedly.

      Okay lets do clean up checks so we can eliminate possible causes.

      1: Anti malware to get rid of any possible viruses: https://www.malwarebytes.com/antirootkit/ (select the restart and clean method once installed)

      2: Open command prompt and type this in: sfc /scannow then press enter.

      3: Re do the ChkDsk in command prompt.

      If this still fails then a test for the drives partitions is needed which you can get here: https://www.passmark.com/products/diskcheckup/

      Now if the software detects failure of the Drive i suggest backing up everything on that drive and then replacing the drive.

      Post the results here if you need a second opinion! 🙂

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