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JONATHAN0S's avatar
JONATHAN0S
6 years ago

Apex Legends couldn't initialize sound

I tried launching apex legends one day and i got an error saying "couldn't initialize sound" please make sure you have a sound playback device that is enabled and properly configured  Failed in: M...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hey there. 


When you've got a chance could you grab a DxDiag so we can take a look? You can find more info on how to pull one up over at the EA Help website. 

Once you have the file please attach it to this thread. Thanks!

/Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @7w1ligh7, 

    What are you currently running your PC audio through? Are you using speakers, or do you have any other audio devices connected to your PC? 

    /Kent

    • BlckMaria's avatar
      BlckMaria
      5 years ago

      Hi, so is there an actual fix for this problem? Just now I updated the game and this problem came with the update, can't find a solution to it. Thnx

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