Forum Discussion

6 years ago

Apex Legends couldn't initialize sound

I tried launching apex legends one day and i got an error saying "couldn't initialize sound" please make sure you have a sound playback device that is enabled and properly configured Failed in: M...

EA_Kent

Community Manager

4 years ago

Hi @Insonova,

What's the full error message you are seeing when you're trying to play Apex Legends?

/Kent

Insonova

4 years ago

@EA_Kent

couldnt intialize sound
please make sure you have a sound playback device that it enabled and properly configured
failed in:MilesBankGetStatus
Miels output follows:
Streaming source audio\ship\general_japanese_patch_1.mstr has
incorrect hash - expected 55439369 file has fc91e927

EA_Kent
Community Manager
4 years ago
@Insonova

Did you try forcing the game to run in a different language? If so, you may need to uninstall and reinstall I'm afraid. If you're able to give that a shot please let me know if you're still having any trouble afterward.

/Kent
- Insonova
  4 years ago
  @EA_Kent
  i tried that yesterday and it didnt work
- Insonova
  4 years ago
  @EA_Kent nevermind i changed the steam launch options and it fixed
  - EA_Kent
    Community Manager
    4 years ago
    @Insonova
    
    Thanks for letting me know! 👍
    
    /Kent