Forum Discussion
7 years ago
Since early April I have been receiving a crash alert almost every time I close the game after playing a round or two. It doesn't seem to happen if I do not play a match before exiting. The client does not crash during game play.
crash: { msvcrt: 000000000002A556 EXCEPTION_ACCESS_VIOLATION(write): 0000000000000000 } cpu: "Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz" ram: 32 // GB callstack: { KERNELBASE: 00000000000EBDC0 ntdll: 00000000000A3167 ntdll: 000000000008B5E6 ntdll: 000000000009F7DD ntdll: 000000000000D856 ntdll: 000000000009E70E msvcrt: 000000000002A556 sapi_onecore: 000000000011517F sapi_onecore: 00000000001151B9 sapi_onecore: 000000000006A0C9 sapi_onecore: 00000000001467DD sapi_onecore: 000000000000D218 sapi_onecore: 000000000000D1D4 sapi_onecore: 000000000000D2DB module@00007FFBC7DB0000: 000000000009328D module@00007FFBC7DB0000: 0000000000093687 module@00007FFBC7DB0000: 0000000000093A08 ntdll: 000000000003B583 ntdll: 0000000000047F85 ntdll: 0000000000047E48 KERNEL32: 000000000001CA7A R5Apex: 0000000001241584 R5Apex: 0000000001241520 R5Apex: 00000000004AE602 R5Apex: 0000000001202656 Activation64: 0000000000011050 Activation64: 0000000000008F82 KERNEL32: 0000000000014034 ntdll: 0000000000073691 } registers: { rax = 0 rbx = 0x00000016F81AE9E0 rcx = 0xCEA2472C09590000 rdx = 0 rsp = 0x00000016F81AE970 rbp = 0x00000208D2C4BA90 rsi = -1 // 0xFFFFFFFF rdi = 0x00000208D2C3ABC0 r8 = 0 r9 = 0x00000016F81ADF80 r10 = 0x00007FFBFEA8D0B4 r11 = 0x00000016F81AE3B0 r12 = 0x00000208D2C4BA90 r13 = 0 r14 = 0x00000016F81AE9D8 r15 = 0x00007FFBD735D4C0 rip = 0x00007FFBFC69A556 xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] } build_id: 1554860081
OrioStorm
EA Staff (Retired)
7 years ago@Lakario, that's a crash in Microsoft's C RunTime (msvcrt) called from inside Microsoft's speech API (sapi_onecore). It happens after our code has stopped running. Since the crash is in Microsoft's code called from Microsoft's code after our code stops running, I don't know that we can do anything to fix it.
- 7 years ago
@OrioStorm I have text-to-speech enabled for in-game chat. Is that likely to be related to the issue?
- 7 years ago
I'll do some additional testing and report back if I can conclude this @OrioStorm.
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