Forum Discussion
7 years ago
Since early April I have been receiving a crash alert almost every time I close the game after playing a round or two. It doesn't seem to happen if I do not play a match before exiting. The client does not crash during game play.
crash:
{
msvcrt: 000000000002A556
EXCEPTION_ACCESS_VIOLATION(write): 0000000000000000
}
cpu: "Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 00000000000EBDC0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
msvcrt: 000000000002A556
sapi_onecore: 000000000011517F
sapi_onecore: 00000000001151B9
sapi_onecore: 000000000006A0C9
sapi_onecore: 00000000001467DD
sapi_onecore: 000000000000D218
sapi_onecore: 000000000000D1D4
sapi_onecore: 000000000000D2DB
module@00007FFBC7DB0000: 000000000009328D
module@00007FFBC7DB0000: 0000000000093687
module@00007FFBC7DB0000: 0000000000093A08
ntdll: 000000000003B583
ntdll: 0000000000047F85
ntdll: 0000000000047E48
KERNEL32: 000000000001CA7A
R5Apex: 0000000001241584
R5Apex: 0000000001241520
R5Apex: 00000000004AE602
R5Apex: 0000000001202656
Activation64: 0000000000011050
Activation64: 0000000000008F82
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 0
rbx = 0x00000016F81AE9E0
rcx = 0xCEA2472C09590000
rdx = 0
rsp = 0x00000016F81AE970
rbp = 0x00000208D2C4BA90
rsi = -1 // 0xFFFFFFFF
rdi = 0x00000208D2C3ABC0
r8 = 0
r9 = 0x00000016F81ADF80
r10 = 0x00007FFBFEA8D0B4
r11 = 0x00000016F81AE3B0
r12 = 0x00000208D2C4BA90
r13 = 0
r14 = 0x00000016F81AE9D8
r15 = 0x00007FFBD735D4C0
rip = 0x00007FFBFC69A556
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081OrioStorm
EA Staff (Retired)
7 years ago@Lakario, that's a crash in Microsoft's C RunTime (msvcrt) called from inside Microsoft's speech API (sapi_onecore). It happens after our code has stopped running. Since the crash is in Microsoft's code called from Microsoft's code after our code stops running, I don't know that we can do anything to fix it.
- 7 years ago
@OrioStorm I have text-to-speech enabled for in-game chat. Is that likely to be related to the issue?
- 7 years ago
I'll do some additional testing and report back if I can conclude this @OrioStorm.