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@JadedYeti, unfortunately, we can't do anything about this crash, since Apex is not crashing. The text shows that some 3rd party DLL is crashing, but somehow Windows isn't able to tell us the name of that DLL. There is no "R5Apex" mentioned anywhere in the report, meaning our code never ran.
So, this is some 3rd party software that is injecting itself into Apex and bringing Apex down with it when it crashes. Some possible candidates are:
- Drivers (usually for your graphics card)
- In-game overlays
- Speech communication utilities
- ???
Sorry I can't give you any more information.
this seems odd but i have a overclocked 5820K and never had a crash with apex. maybe it could be effecting only some generations of intel chips? 5820k is haswell E. are other haswell chips having this issue?
- 7 years ago
The first crash-patch back in March or w/e fixed all issue in game, but still didn't adress the crash I randomly get on startup. Game runs with zero issues after I get past the intro video of starting up the game. Hopefully leaving this here gives some insight.
crash: { !!!unknown-module!!!: 000007FEEB150040 EXCEPTION_ACCESS_VIOLATION(read): 000007FEFFFD0046 } cpu: " Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz" ram: 8 // GB callstack: { kernel32: 0000000000099450 ntdll: 00000000000943B8 ntdll: 00000000000185A8 ntdll: 0000000000029D0D ntdll: 00000000000191AF ntdll: 0000000000051278 !!!unknown-module!!!: 000007FEEB150040 } registers: { rax = 0x000007FEEB150040 rbx = 0x00D2F900 rcx = 0x00D2F900 rdx = 0 rsp = 0x432BF688 rbp = 0 rsi = 0 rdi = 0 r8 = 0 r9 = 0x432BC528 r10 = 0x8100FCFEE0FEFEFE r11 = 0x344C5880 r12 = 0 r13 = 0 r14 = 0x0000000140351550 r15 = 0x0000000166D72C80 rip = 0x000007FEEB150040 xmm0 = [ [0, -nan, -nan, -nan], [0, -65536, -1, -1] ] xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] } build_id: 1557879477
- OrioStorm7 years ago
EA Staff (Retired)
@Gumpyyy, unfortunately that's a crash in some DLL you have loaded that's not part of Apex, and Windows won't tell us what DLL it is.
- 7 years ago
@OrioStorm plz help me My game has been crashing since launch and giving me the "Connection to server timed out" I dont know how to find crash logs, But the game crashes in MENUs so I cant see skins for more than 30 seconds, and I always need to load Into a game faster. Also mid game crashes are very fun.. Plz send help
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