Forum Discussion
I am launching the game and then I get the message (Apex crashed in d3d11) and it tells me to check the text file. I can't do that though because it does not let me click anything without responding to the message. Once I respond to the message the text file it had been telling me to check has disappeared, because I responded and then my computer thinks everything is fine and that I don't need the text file.
i was able to find the file, i had to search it to get access.
crash:
{
d3d11: 0000000000181634
EXCEPTION_ACCESS_VIOLATION(read): 00000000000000C9
}
cpu: "Intel(R) Core(TM) i5-6198DU CPU @ 2.30GHz"
ram: 8 // GB
callstack:
{
KERNELBASE: 00000000000EBDC0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
d3d11: 0000000000181634
R5Apex: 0000000000453DC1
R5Apex: 00000000003E77C6
R5Apex: 00000000004459D0
R5Apex: 0000000000403591
R5Apex: 0000000000416EBF
R5Apex: 000000000049997D
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 0x000001CE01C77B40
rbx = 0x000001CE0960A150
rcx = 0x000001CE01C77B38
rdx = 0
rsp = 0x0000009BD2E9F440
rbp = 0
rsi = 0x000001CE13365EA8
rdi = 0x0000009BD2E9F5C0
r8 = 0
r9 = 4
r10 = 0xFFFFFFFF
r11 = 0x0000009BD2E9F090
r12 = 0
r13 = 0
r14 = 0x000001CE13365EA8
r15 = 0x00007FF7FA7C7780
rip = 0x00007FFBC1A71634
xmm0 = [ [4.8395071, 0, 0, 0], [0x409ADD3E, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [-0.20663261, 0, 0, 0], [0xBE539780, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1560910906
(I don't understand any of this so any support would be welcomed)
Featured Places
Apex Legends Technical Issues
Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 54 minutes agoCommunity Highlights
- EA_Blueberry7 years ago
Community Manager