After the season 2 I have occasional crashes but without any apex_crash.txt - game just closes and I see desktop.
@Anonymous
I know these are quite basic troubleshoot solutions but who knows, it might help you.
Repair Easy Anti Cheat service [open up ''My computer'' and navigate to Local Disk(c) -> Program Files(x86) -> Origin Games -> Apex -> EasyAntiCheat -- Now click on EasyAntiCheat_Setup and then press yes]
Repair Apex Legends [Repair the game in Origin. Within the Origin client right-click on Apex Legends and select “repair.”]
Delete Origin cache
Updating Graphics drivers
Fix corrupt system files [Run CMD as Admin and type '' sfc/ scannow '' and let the scan finish]
FPS locking [Have you tried locking your FPS by going into Apex Legends launch options and typing ''+fps_max 75'' or ''+fps_max 100''
r5apex.exe [
Turn off overlays [Disable any overlays like Origin overlay, Nividia overlay, Overwolf ect.]
Ingame settings [Try lowering the graphical settings within your in-game settings menu. You can try setting everything to low, and have anything optional disabled, then if you do see increased stability, you can enable things little by little until you find where your issue lies]
Overclocking [Disable any overclocking that you have on your CPU and GPU, even “factory” overclocks]
Disable full-screen optimization for Apex Legends
Change EasyAntiCheat.exe priority to Low [Start the game>Open Task Manager (Ctrl+Alt+Delete)> go to Details and find EasyAntiCheat.exe>Right click to change priority to Low. This process may need to be repeated every time you launch the game]
Z270-GAMING-M5 If this is your motherboard, you could update the chipset through this link. Not BIOS
Also make sure you're running the latest version of origin. If any of the suggestions didn't improve stability, just revert the changes. If any of the suggestions fixed the problem, let me know. Good luck!
Repair Easy Anti Cheat service
I will do this.
Repair Apex Legends
I have done that multiple times already.
Delete Origin cache
I will do this but I have just recently installed Origin (maybe it is caused by Beta version).
Updating Graphics drivers
I have the latest one.
Fix corrupt system files
I will run this.
FPS locking
I have it locked to 72fps.
Turn off overlays
I have everything disabled except Nvidia Shadowplay - which I use.
Ingame settings
I have everything on lowest possible settings.
Overclocking
I have stable clocks (OC but tested for many hours) it is possible that it is a cause but I won't downclock my cpu just for one game.
Disable full-screen optimization for Apex Legends
I have already done that.
Change EasyAntiCheat.exe priority to Low
This seems like strange workaround, also I don't want to do this each time I start a game.
M5 Gaming bios
I have already got latest version since it came out.
Thanks for these suggestions !
For me it was toggling Shadowplay for Nvidia cards. Turning it off, running the game, restarting, turning it on, then starting the game again confirmed the issue and resolved it. This was after I had tried the following:
My game would Crash To Desktop as soon as the intro movie played and the first loading icon displayed in the bottom right, so I couldn't test out other things like toning down Texture Streaming settings (probably could have done it through my GPU control panel though). Only thought about trying to disable Shadowplay from user @Anonymous's reply. Hope this manages to help someone when they stumble upon this thread.
Could you please help me with my errors. Have been crashing almost every game since the update. Here is the last error log I received, thanks.
crash:
{
ui🖥️: 000000000007E6AF
EXCEPTION_PRIV_INSTRUCTION: C0000096
}
cpu: "AMD Ryzen 7 1700 Eight-Core Processor "
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000EBF30
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
ui🖥️: 000000000007E6AF
R5Apex: 00000000002FBB50
R5Apex: 00000000002FC728
R5Apex: 0000000000456666
R5Apex: 0000000000456A57
R5Apex: 00000000004552E7
R5Apex: 0000000000457012
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 0x0000019BBC8339E8
rbx = 120
rcx = 0x0000019BCF15D810
rdx = 0x00007FFEDD2E7620
rsp = 0x00000051F735D110
rbp = 0x00000051F735D210
rsi = 0x00007FF76E607DA0
rdi = 0x0000019BCF15D870
r8 = 0x0000019BBC8339D8
r9 = 0x00000051F735D0E0
r10 = 0x0000019BBC8338D8
r11 = 4
r12 = 8
r13 = 0
r14 = 0x0000019BCF15D810
r15 = 0x0000019BF4DC7B20
rip = 0x00007FFEDD1AE6AF
xmm0 = [ [0.49000001, 0, 0, 0], [0x3EFAE148, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [0.50999999, 0, 0, 0], [0x3F028F5C, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [-0, 0, 0, 0], [0x80000000, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [-1, 0, 0, 0], [0xBF800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [0.49000001, 0, 0, 0], [0x3EFAE148, 0x00000000, 0x00000000, 0x00000000] ]
xmm9 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 1, 0, 0], [0x3F800000, 0x3F800000, 0x00000000, 0x00000000] ]
xmm12 = [ [0.5, 0, 0, 0], [0x3F000000, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [48, 48, 0, 0], [0x42400000, 0x42400000, 0x00000000, 0x00000000] ]
xmm14 = [ [18, 0, 0, 0], [0x41900000, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [60, 60, 0, 0], [0x42700000, 0x42700000, 0x00000000, 0x00000000] ]
}
build_id: 1562876448
Hi Oriostorm - Until recent update, I've been crashing again. Here's my error log.
crash:
{
R5Apex: 000000000029AD4F
EXCEPTION_PRIV_INSTRUCTION: C0000096
}
cpu: "Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000FF67A
ntdll: 00000000000A4AF2
ntdll: 000000000008C6E6
ntdll: 00000000000A120F
ntdll: 000000000006A299
ntdll: 000000000009FE7E
R5Apex: 000000000029AD4F
R5Apex: 0000000000452936
R5Apex: 0000000000452D27
R5Apex: 00000000004515B7
R5Apex: 00000000004532E2
KERNEL32: 0000000000017BD4
ntdll: 000000000006CEE1
}
registers:
{
rax = 0x050700F3
rbx = 0x00000097E851BCB0
rcx = 0
rdx = 15
rsp = 0x00000097E876FB60
rbp = 0x000002133DB1D630
rsi = 1425 // 0x00000591
rdi = 0x000002178A018A80
r8 = 1287 // 0x00000507
r9 = 428816 // 0x00068B10
r10 = 429340 // 0x00068D1C
r11 = 0xFFFFFFFF
r12 = 1425 // 0x00000591
r13 = 0x000002131BE5C790
r14 = 0x000002133DB45C02
r15 = 127
rip = 0x00007FF60F04AD4F
xmm0 = [ [7089700.5, 0, 0, 0], [0x4AD85C49, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [8548765, 0, 0, 0], [0x4B02719D, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [7935051, 7935051, 613714.25, 613714.25], [0x4AF22896, 0x4AF22896, 0x4915D524, 0x4915D524] ]
xmm3 = [ [7089700.5, 0, 0, 0], [0x4AD85C49, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [1488837.5, 0, 0, 0], [0x49B5BE2C, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [8548765, 0, 0, 0], [0x4B02719D, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [0.019997481, 0, 0, 0], [0x3CA3D1C2, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [8548765, 8548765, 8548765, 8548765], [0x4B02719D, 0x4B02719D, 0x4B02719D, 0x4B02719D] ]
xmm8 = [ [8548765, 8548765, 8548765, 8548765], [0x4B02719D, 0x4B02719D, 0x4B02719D, 0x4B02719D] ]
xmm9 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm10 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm11 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm12 = [ [-11013.97, -15959.265, 3158.2908, 0], [0xC62C17E1, 0xC6795D0F, 0x454564A7, 0x00000000] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1567806032
