Apex Legends Crash no error - PC (apex_crash.txt)

i have the same  issue

crash:
{
R5Apex: 0000000000B0E44E
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
cpu: "AMD Ryzen 7 2700X Eight-Core Processor "
ram: 16 // GB
callstack:
{
SogouPy: 00000000001B13EA
PicFace64: 000000000018F416
KERNELBASE: 0000000000086B2C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
R5Apex: 0000000000B0E44E
R5Apex: 0000000000B0EB4D
R5Apex: 0000000000B0F656
R5Apex: 0000000000727BA2
R5Apex: 000000000072808C
R5Apex: 0000000000452936
R5Apex: 0000000000452D27
R5Apex: 00000000004515B7
R5Apex: 00000000004532E2
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0x0018000001C42CCF
rbx = 0
rcx = 0x000001C570CF4E80
rdx = 19
rsp = 0x0000001E36E0F900
rbp = 1
rsi = 2783 // 0x00000ADF
rdi = 0x000001C570CF4E80
r8 = 1
r9 = 0xFFFFFEFF
r10 = 20
r11 = 0x0000001E36E0F978
r12 = 19
r13 = 0
r14 = 0
r15 = 1
rip = 0x00007FF789DAE44E
xmm0 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [219.89484, 0, 0, 0], [0x435BE514, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [5.1623049, 0, 0, 0], [0x40A5319A, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [5, 0, 0, 0], [0x40A00000, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0.1, 0, 0, 0], [0x3DCCCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0.001, 0, 0, 0], [0x3A83126F, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1567116206