Apex Legends crash
Apex legends would crash every time with error 0xc0000001d at 0x4012ab15
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I still crash regurlaly, here's my specs :
Ecran : AOC AG352UCG + G2260VWQ6
Barre de son : Razer Leviathan
Casque : Razer ManO'War
Clavier : Razer Blackwidow V2 yellow switches
Souris : Razer Naga Hex V2
Boitier : NZXTS340 Elite
AIO : NZXT Kraken X62
Ventilos : NZXT AER RGB120
Carte mère : Aorus Z270X-Gaming 7
CPU : Intel Core i7 7700K @4.20Ghz
GPU : Aorus GTX 1080Ti Xtreme edition 11Gb
SSD : NVMe Samsung 960 Evo M.2 1Tb
Ram : G.skill TridentZ RGB 16Gb @3200Mhz Cl14
Alimentation : Corsair HX850i
Hello.
Im constantly getting EXCEPTION_ACCESS_VIOLATION(read) error, after 2 or 3 games.
I tried all sugestions in topic, bu nothing worked.
Actually im restarting game before every match, that allow me to play every full one game. That works, but its not a long term solution for me.
My spec:
Cpu: I7 8700k - not oc'ed.
Board: ASrock Z370 Extreme4
Mems: Patriot Viper LED, DDR4, 16 GB,3600MHz, CL16 (PVLW416G360C6K)
Gpu: Gigabyte RTX 2070 Gaming 8G
Psu: Chieftec CTG-750C 750W
Hard drive: Patriot Burst 240GB
Cooler: Aio Cooler Master MasterLiquid 240
CPU temps are never above 65 C
GPU max temps while gaming are 68 C
All problems started when i switched from Powercolor RX470 4GB to Gigabyte RTX 2070.
Other games work just fine, i have problems only with Apex Legends.
The game crashes to desktop without error after intro video at right down logo corner.
I already have 300h of gameplay, but only recently i have this problem.
Any stable fix ? i already tried everything, like unistall origin, clear cache,repair game, windows update, firewall, anti-virus, etc..
- same issue here. Intel i7 8700k, 16GB RAM, 1TB m.2, RTX 2070
So after a lot of research i found out EXCEPTION_ACCESS_VIOLATION is not necessarily a game related issue. It can also be caused by a faulty ram module. Does your game files corrupt randomly etc? do you get blue screens while playing?
Run windows memory diagnostics and see if it shows any errors.
Run Prime95 and check if there are any errors at all. If you find any errors, remove your rams one by one and check which one is causing the problem.
Once you've identified the hardware fault, try to play without the faulty ram. I hope this fixes your problem.
Been facing this ever since the game came out and finally fixed my issue after troubleshooting thinking out of the box.
Also make sure your overclocks are reset to default before running the tests. Play the game without overclock, the game isnt very demanding.
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- EA_Blueberry7 years ago
Community Manager
