Apex legends crashes my pc
Hi I recently have been having problems with Apex Legends, whenever I launch the game it takes me to the menu and then instantly crashes and restarts my PC. When I try other games I don't have this i...
Forum Discussion
@distortedvzn Hello,
Have you checked out the communities forum trouble shoot guide? Here is an excerpt that fits your problem.
Troubleshooting EasyAntiCheat.
Open your File explorer and locate to: C:\Program Files (x86)\Origin Games\Apex
And delete the following files:
EasyAntiCheat
EasyAntiCheat_launcher.exe
EasyAntiCheat_x64.dll
Then locate to:
C:\Program Files (x86)\Origin Games\Apex\__Installer\customcomponent
And delete the following files:
EasyAntiCheat
Then restart Origin, go to Game Library, click on Apex Legends.
Then go to settings -> Game Properties and repair the game.
Removing Easy Anti Cheat from Firewall / Anti Virus.
Open your anti-virus software and locate yourself to the exception folder.
If you have here added an exception for Easy Anti Cheat, try to delete this exception and see if this solved the issue.
If this did not fix your problem, then there might be other underlying issues with your machine and will take further investigating.
Please try the steps above and reply back.
Have you checked out the communities forum trouble shoot guide? Here is an excerpt that fits your problem.
Troubleshooting EasyAntiCheat.
Open your File explorer and locate to: C:\Program Files (x86)\Origin Games\Apex
And delete the following files:
EasyAntiCheat
EasyAntiCheat_launcher.exe
EasyAntiCheat_x64.dll
Then locate to:
C:\Program Files (x86)\Origin Games\Apex\__Installer\customcomponent
And delete the following files:
EasyAntiCheat
Then restart Origin, go to Game Library, click on Apex Legends.
Then go to settings -> Game Properties and repair the game.
Removing Easy Anti Cheat from Firewall / Anti Virus.
Open your anti-virus software and locate yourself to the exception folder.
If you have here added an exception for Easy Anti Cheat, try to delete this exception and see if this solved the issue.
If this did not fix your problem, then there might be other underlying issues with your machine and will take further investigating.
Please try the steps above and reply back.
Thank you I’ll give those a look, i believe I may have fixed it but it has been due to a mis communication between NVIDIA and Apex. If nvidia has gsync on but apex has v sync I noticed that’s when it crashes + if I tried using a colour game filter it wouldn’t work either
- @distortedvzn
Yes this would indeed cause conflicts, for better or for worse, turn them both off and start Apex normally.Yeah, idk anymore I had it working for a short while and now it’s not working anymore. Driving me nuts I’ve tried everything at this point I think it’s a miscommunication between NVIDIA and Apex but idk how I can fix it
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