Went and attempted a clean boot and the game still crashed. im under the assumption the game's new AC system is the problem here. I had no problems last season and now the game is not playable what so ever. if I could launch steam when the computer was restarted in safe mode id attempt that. but I dont believe you can launch steam on a safe boot. Any idea's would be greatly appreciated giving I spent $300 on the game for my heirloom and have not been able to play for 25 days.
Here is a copy of DxDiag again, not sure if its needed more than once but just to keep everything in sync.
@Broppled_TV will try to find out more for you.
@Broppled_TV no worries. Hopefully we'll get you back in the field soon. 😃
Community ManagerHey @Broppled_TV,
Thanks for including all the additional information here, as well as the steps you've already taken to try and get this sorted.
Just checking through the DxDiag you've attached I am noticing a number of Windows errors popping up in the back.
Have you had a chance to check your hardware temperatures to see if anything is spiking before this happens?
As you mentioned some recent Windows updates it may also be worth running the System File Checker tool here to make sure there weren't any corrupted files that may be contributing to an issue.
I see you've also updated your drivers already, but to be safe I would try removing them completely with a tool like DDU before a fresh re-installation. At that point it may also be worth a shot to see if this is only happening with the latest drivers, or if you may be able to install an older set of drivers to see if that makes a difference in this situation.
@Broppled_TV I use Speccy to keep an eye on my laptop temp, windows 10 dosnt give that specific info. It's free
@Broppled_TV another issue I ran into was youngtree was filling his dell sd up. He only has a small sd drive for system stuff and a 1T HD for data. If you are running everything on 1 HD, then fragmentation can also be a problem.
Is your drive over 75% full? If so these are things I do:
I moved the system page filing from the sd to a the HD.
Nvidia cashe dumps can be enormous, esp the DX cashe. I just delete all but the most recent every now and then.
Users/name/appdata/local/nvidia
Ccleaner for cleaning up the drive (free)
https://www.ccleaner.com/ccleaner
Windows disk cleanup to get rid of old Windows update files.
To defragment (only for HD not for sd drives) defraggler
I defrag files only monthly then complete defrag of drive every 4 months or so. (free)
https://www.ccleaner.com/defraggler
Also system/storage show more categories, can show you where things are clogging the drive. Esp apps and features. A real culprit here for us was the clip champ app.
After like 14 crasches, I now got an error message saying "UI images ran out of room".
See screenshot.
Don't want to speculate too much since I'm not a game developer, but that sounds like graphics issues with the game, not my computer.
Community Manager
