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ElPoderoso08's avatar
ElPoderoso08
5 years ago

Apex legends crashing before reaching lobby XBOX

I play on Xbox and ever since the update a week ago I am not able to connect to the lobby. There is no error message it takes me to the title screen and when i press a to continue it loads then kicks...
  • ElPoderoso08's avatar
    ElPoderoso08
    5 years ago

    It’s exactly the same issue except different platform unfortunately...

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @ElPoderoso08 

      Thanks! Can you test something for me when you have a chance? What happens if you try logging into Apex Legends with a different Gamertag on that same Xbox? Is it still getting stuck at the same spot? 

      /Kent

      • ElPoderoso08's avatar
        ElPoderoso08
        5 years ago

        Other gamer tags work on my console, it goes to the lobby and everything works fine. I have opened cases with EA that were closed with no resolution and the same with Microsoft. I have tried countless solutions with many support techs. All I really want to do is play Apex with my current progress at whatever cost. Thank you for your help. 

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