Forum Discussion

7 years ago

Solved

Apex legends crashing constantly

Having to use this forum as there isn't a livechat option anymore and have been on it countless times before and nothing has been solved. So basically my game keeps crashing, I have been told that it...

apex_crash.txt2 KB

The_Tibber
7 years ago
Hmm okay since i don't know what you have tried lets start with the basics.
1. Follow the first and second parts of my guide: https://answers.ea.com/t5/Technical-Issues/In-Depth-Trouble-shooting-Guide/m-p/7472105#M165
The first section shows you how to update drivers that are not given to you through windows update but can be important to system stability.
The second part involves a deep uninstall of the game removing files that are left behind from the basic uninstall.
2. Uninstalling and renstalling GPU drivers normally can cause issues if you change multiple versions.
instal DDU and select the clean and restart option. https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
Then get your latest driver here: https://www.nvidia.com/Download/index.aspx?lang=en-us
Once done this should eliminate any corruption in Apex, drivers and OS.
If you still crash afterwards please let me know! 🙂

The_Tibber

7 years ago

Hmm okay since i don't know what you have tried lets start with the basics.

1. Follow the first and second parts of my guide: https://answers.ea.com/t5/Technical-Issues/In-Depth-Trouble-shooting-Guide/m-p/7472105#M165

The first section shows you how to update drivers that are not given to you through windows update but can be important to system stability.

The second part involves a deep uninstall of the game removing files that are left behind from the basic uninstall.

2. Uninstalling and renstalling GPU drivers normally can cause issues if you change multiple versions.

instal DDU and select the clean and restart option. https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Then get your latest driver here: https://www.nvidia.com/Download/index.aspx?lang=en-us

Once done this should eliminate any corruption in Apex, drivers and OS.

If you still crash afterwards please let me know! 🙂

TheDieselHD

4 years ago

Still getting crashing issues. I turn it on...it crashes after a minute. I have done everything on the list. The EAC links tell me "access denied", so I'm assuming that's the problem. I followed the instructions to uninstall and reinstall multiple times. I have wasted hours trying to get this game to work since the last update. Is there anything else to try? I refuse to reformat my computer because my computer does not seem to be the problem.