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Here we are again, decided to play another game after a break after this initial post, first game went fine, second game again, ruined by a crash, this time application error, "the instruction at 0x00000000 referenced memory at 0x00000000. The memory could not be written."
Really starting to get annoying with how constant these crashes are.
SO I had the same error before the game launches, worked on it for several hours to troubleshoot, it works now but that does not guarantee it will keep working
anyhow here are some of the steps you can take
1. Clear the game caches. https://help.ea.com/en-tr/help/faq/clear-cache-to-fix-problems-with-your-games/
2. Clean Boot. https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
3. Re install Origin.
4. Re install The game
5. Check your gpu driver- re install if its needed.
6. For double graphic carded laptops-pcs
These steps will vary from computer to computer, but the following is a good guide for how to get this done.
a. Right click on your desktop and select Graphics Properties. This will open the Intel Graphics and Media Control Panel.
b. Click on the 3D tab and set your 3D preference to Performance. Click Apply.
c. Now select the Power tab and set the Power Plans to Maximum Performance. If you sometimes perform with your laptop only running on battery, then select battery in the top right corner and also set it for Maximum Performance. Click Apply.
d. Close the Intel Graphics Control Panel and right click on the desktop again. This time select the control panel for your dedicated GPU
e. For NVIDIA cards, click on Adjust Image Settings with Preview, select Use my preference emphasizing: Performance and click Apply.
f. Click on Manage 3D Settings and open the drop down menu for Global Settings. Select the High-performance NVIDIA processor as your preferred graphics processor and click Apply.
g. Open the drop down menu for Program Settings and click Add. Search for the Apex Legends ( C:/Program Files(x86) / Origin games/Apex Legends /.exe file and double click to select it. Open the drop down menu in step 2. and select the High-performance NVIDIA processor as the preferred graphics processor for this program and click Apply.
h. Click on Set PhysX configuration, open the drop down menu and select your NVIDIA card (the name is dependent on your exact card) as the PhysX processor. Click Apply and you are done. Re-start your computer and launch Apex Legends for a test.
7. Check your windows updates.
And that is about it, one or couple or all of these steps may help you.
This was gathered with my own trouble shooting and 2 EA Tech guys.
Hope it helps.
Best of luck and have fun!
- 7 years ago
Tarhana , those are preety much things people allready did , they allmost never work, either way i assume we will see you back here after a maximum of 4hours gameplay max xD
- 7 years agoDude Cmon man dont make me sad now LOL I mean if it works and crashes later, thats something they need to fix so no more effort on my side you know what I mean
IT should stabilize soon in few weeks, they just launched !- 7 years ago
Since this crashing issue affects like 4 of my friends besides myself, i have a feeling a lot of people are suffering from this. The game launched one week ago tomorrow and fixing the crashing should have been the #1 priority, instead they hotfixed xbox players not being able to buy mtx. Great job. I love this game but suffering through sporadic crashing just makes me want to quit. They haven't even officially said anything about this being an issue so unless we hear something soon i'll just give up.
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