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SadsowTeHegehaw's avatar
SadsowTeHegehaw
7 years ago

Apex legends crashing without error

Apex legends keeps crashing on me without error. I updated my GPU driver but this didnt resolve the issue. I removed all overclocks to make sure it wasnt that. I have a 1080ti and a 7700k, not sure w...
RubberJohnny1's avatar
RubberJohnny1
7 years ago

Check your event viewer for the error. 
For windows 10 search for "event viewer desktop app" 
Once Event Viewer is up Event Viewer (Local) > Windows Logs > Application
You will see 3 different kinds of notifications. Warning, error and information.
Under Error you can see the exact time the error occurred. 
Copy and paste or screen shot "General" and "Detail" Tabs that occurred when the crash happened. 
Do this again for "System" and "Hardware Events"


Being able to see the exact errors will make it much easier to diagnose and fix issues. 
I can possibly help with that information. 

2Cavalier's avatar
2Cavalier
7 years ago

Just got this one: 

Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000001
Faulting process id: 0x1c88
Faulting application start time: 0x01d4ce5fda73a3ec
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: e9bf5646-5223-41d8-9658-6cbcb6471e5f
Faulting package full name:
Faulting package-relative application ID: 

  • 2Cavalier's avatar
    2Cavalier
    7 years ago
    Session "dfa2c640-651d-488d-a479-2fd7a7ca6e29" failed to start with the following error: 0xC0000035
  • RubberJohnny1's avatar
    RubberJohnny1
    7 years ago
    @2Cavalier wrote:

    Just got this one: 

    Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x0000000000000001
    Faulting process id: 0x1c88
    Faulting application start time: 0x01d4ce5fda73a3ec
    Faulting application path: bad_module_info
    Faulting module path: unknown
    Report Id: e9bf5646-5223-41d8-9658-6cbcb6471e5f
    Faulting package full name:
    Faulting package-relative application ID: 


    Bad module info is an access violation because of a bad address. Could be the app or could be your memory not writing correctly. 
    To fix this issue head to the microsoft website and download RAMMAP
    https://docs.microsoft.com/en-us/sysinternals/downloads/rammap
    Select empty> empty working sets

    This clears memory cache
    then attempt to run the game again.

    Second Solution:
    Go to the game EXE file > rightclick > properties > compatibility > check "disable fullscreen optimizations"
    attempt to run the game again

    This error is from a windows update last year that did not get fixed. 

  • 2Cavalier's avatar
    2Cavalier
    7 years ago
    DllHost (12844,G,98) The beta feature EseDiskFlushConsistency is enabled in ESENT due to the beta site mode settings 0x800000.

    Fault bucket , type 0
    Event Name: BEX64
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: bad_module_info
    P2: 0.0.0.0
    P3: 00000000
    P4: unknown
    P5: 0.0.0.0
    P6: 00000000
    P7: 0000000000000001
    P8: c0000005
    P9: 0000000000000008
    P10:

    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8093.tmp.WERInternalMetadata.xml

    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_bad_module_info_8e5a94f0ee71ab49ef32bb3eae433f4b89cf918_85207d7d_174276af

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: e9bf5646-5223-41d8-9658-6cbcb6471e5f
    Report Status: 100
    Hashed bucket:
    Cab Guid: 0


    - System

    - Provider

    [ Name] Windows Error Reporting

    - EventID 1001

    [ Qualifiers] 0

    Level 4

    Task 0

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2019-02-27T05:57:17.960824600Z

    EventRecordID 736808

    Channel Application

    Computer DESKTOP-BLHK2OG

    Security


    - EventData


    0
    BEX64
    Not available
    0
    bad_module_info
    0.0.0.0
    00000000
    unknown
    0.0.0.0
    00000000
    0000000000000001
    c0000005
    0000000000000008

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8093.tmp.WERInternalMetadata.xml
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_bad_module_info_8e5a94f0ee71ab49ef32bb3eae433f4b89cf918_85207d7d_174276af

    0
    e9bf5646-5223-41d8-9658-6cbcb6471e5f
    100

    0
  • RubberJohnny1's avatar
    RubberJohnny1
    7 years ago
    @2Cavalier wrote:
    DllHost (12844,G,98) The beta feature EseDiskFlushConsistency is enabled in ESENT due to the beta site mode settings 0x800000.


    Ive edited my previous post with a possible solution If it does not work it is the app

  • SaintCharlezzz's avatar
    SaintCharlezzz
    7 years ago

    Can you guys put all that in ENGRISH now? 

  • RubberJohnny1's avatar
    RubberJohnny1
    7 years ago

    Ive posted 2 possible solutions. 

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