Forum Discussion
6 years ago
I just got a new pc, and I am trying to installing the game, but I keep getting the above error. I youtubed this issue and tried what the people recommened by deleting all the files except for 3 of them in the direct x redist folder. I have had no luck, how do I fix this issue?
EA_Kent
Community Manager
6 years agoHey @Hacker34873.
What type of anti-virus software are you running? If possible, can you try adding an exception for Apex Legends? In some cases this error can come up because security software is blocking the installer.
/Kent
About Apex Legends Technical Issues
Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,961 PostsLatest Activity: 3 hours ago
Community Highlights
- EA_Blueberry7 years ago
Community Manager
Recent Discussions
- 3 hours ago
- 4 hours ago
- 5 hours ago