Forum Discussion

4 years ago

APEX LEGENDS ERROR CE-34878-0

please help! i can't play apex on PlayStation anymore because every time i load up the game, i get this error (in the subject) code come up. i have tried everything to fix it, restoring my database...

EA_Kent

Community Manager

4 years ago

@xzombiexcookiexx

Ouch, I see. Thanks for following up and letting me know.

Did you also try logging into other accounts on PC? It still only happens when you're logging into the same EA Account that's connected to your PSN account?

xzombiexcookiex

4 years ago

i just made a new playstation account and it works fine, game loads and i can play it.
its only my other account that the error occurs ☹️

EA_Kent
Community Manager
4 years ago
@xzombiexcookiexx

Do you have a lot of friends on your PlayStation friends list? If so, can you try removing some friends to see if that makes any difference? I've seen some cases where that can actually help with crashes like this.
- xzombiexcookiex
  4 years ago
  @EA_Kent i've deleted friends and its still not working.
  just errors again after clicking continue.
  - EA_Kent
    Community Manager
    4 years ago
    @xzombiexcookiexx
    
    Got it, thank you for giving it a shot.
    
    Do you know if anyone else in your club is getting a specific error message when this happens? If so, what is the error they've been seeing?