Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Device Id : 10DE 1C20 08251028 Part Number : 2914 0030
Enter RAM memory size in GB 16384MB Ram (8x2 (16gb 2667mhz))
What is your gamertag/PSN ID/EA Account name? gazozbora_
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. spix69 , atesscemm, LordArdaS
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)? Bloodhunner, pathfinder, bangalore
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. The optimization problem in the game.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. There is a sudden drop in fps when collecting some item on the map or in a clash.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? least 15 match
When did this happen? (dd.mm.yy hh:mm) 31.03.2019 16:21
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Too many sudden fps drops. Because depending on my display card, the game doesn't have an optimized display card.
What should be happening instead? With very careful teamwork, the drop from 110 fps to 20 fps can be prevented.
Steps: How can we find the bug ourselves? To try this, you must first have a GTX 1060 Max-Q Design graphics card. After that, you will need laptop to have this graphics card because this video card is only available on the laptop.
First of all I won't share any screenshots. It's really sad to play my favorite game at 20fps as a moment. my only wish is to solve this optimization problem. There's a sudden fps drop when you're in the war or collecting loot, and that's not nice. I just want you to understand me as a player. I want to play hard at 110 fps like everyone else. My computer and my dxdiag information are below.
My Computer :
Model : Dell G5 15 5587 Gaming Computer.
Ram : SK Hynix HMA81GS6AFR8N-VK (8x2 (16GB)) 2667Mhz
Video Card : NVIDIA GeForce GTX1060 Max-Q GDDR5 (6GB)
Processor : Intel (R) Core(TM) i7-8750H | 12 Core | 4.10Ghz
SSD : LITEON CV8-8E128-11 M2.SATA (256GB)
HDD : ST1000LM035-1RK172 (1TB)
(and apex legends installed at ssd.)
Dxdiag Information :
dxdiag information here. (.TXT DOCUMENTS)
I hope this optimization problem is solved as soon as possible because I want to play at fixed fps like everyone else.
Thank you for your understanding.
Best Regards,
Bora GAZOZ - Belgony Software, Information and Social Media Services / CEO
