Thanks for letting us know what did the trick @Popa2caps!
Does that also help out if you follow all the steps in this article, @Kermes?
Community ManagerHey folks,
I see a few of you have taken some steps to repair the game installation in Origin and verify the file integrity in Steam. If you haven't already tried that, it will be the best place to start.
We're still checking into these reports, but in the meantime can you try:
Please attach a DxDiag file if you're still running into the same issue afterwards, thanks for the information all.
Let me be clear, since I see most people still don't get it :
There is nothing wrong with you computer or your connection ! DO NOT REINSTALL THE GAME!
The problem is on their side and their servers !
This issue happen every update in different formats, and then resolved !
My game for example sometimes connect sometimes don't and this happens in exact correlation and times with other people not being able to connect.
You can check apex server status and see it spikes in the same time for most.
check the pic, it shows you how at night (fewer people) all is fine, then during the day the spikes starts.
Some people just gets lucky sometimes game enter straight after they did something, and they think its cuz they "fixed it". but it's not on your end. I promise you.
And when asked to send dxdiag, there is simply no connection what so ever. no info there will help you get in a problematic server after a bad patch.
If the problem is "the game installation", then how come I enter the gamer at times and other I can't?
Few months ago I had the same problem after recent patch and was asked to check file integrity, the result - it reinstalled the game, 19 GB, and nothing changed, game still; didn't enter, til few hours later when they fixed things.
So don't get fooled by either clueless answers or bad "solutions".
Community Manager
