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Hello everyone, i just installed apex last night but when i launched it said the instruction 0xc9aa74020 uses the memory address 0x4128a3a0. The memory can not be in read state. PLz guys i need help for the love of god , i tried everything on the internet i updated my windows i set it on windows on compatibality i even repaired apex and the easy anti cheat. Please help or reply.AND I M ON WINDOWS 8.1
- EA_Darko7 years ago
Community Manager
Sorry to hear that you are having issues @Iheblab.
If possible can you share the error message in English, I am pretty sure I know what it is referring to but would like to be 100% sure.While doing that can you go ahead and check for any updates for your OS?
Let me know if it makes a difference.
Darko
- 7 years ago
I translated it and i just checked the os updates i have none.
- 7 years agoI have similar message but for me, the game crahes in the middle of the match
- 7 years agoHow much ram u got?
- 7 years ago
I have 8gb of ram, and have same crash 🙂
- 7 years ago
Just pasting my post here since it seems they do not gave two sh*ts about this issue. Even multiple weeks into the launch.
Whenever I start up the game it gives me the following error.
"r5apex.exe - Application Error"
Saying:
"The instruction at 0x578a6aa8 referenced memory at 0x4128a3a0. The memory could not be read."
When I wait with clicking "ok" to terminate the program a Launch Error (10011) apears.
I have tried installing different drivers (including he most recent) for my Geforce 860M. Also I have updated my Windows 8.1 wih the latets update. I have even gone so far to totally reinstall windows doing a hard factory reset of my system. Before that I have fiddled with the C++ trying different packs/builds. Nothing helps. I also have the latest DirectX.
I have spent my time (over 12 hours now, real hours. Not that I have DLed the game for the first time 12 hours ago. This has been going on now for days and days) on this as if I had payed $60,- for the game. At least, that is how it feels now. I have been searching the web, forums and this forum for hours and hours and I can not find a solution. Is there anyone that can help me? Or am I just one of the unlucky ones that will not be able to play this game?
EDIT:
Intel(R) Core(TM) i7-4710HQ CPU @ 2,50GHz
16GB RAM
Windows 8.1 > 64-bit
GeForce 860M
(Yes, it is a laptop (Lenovo Y-50). I am rather impressed by this 5 year old model that it runs all my games at high / very high settings. It also functions great at keeping the house nice and warm during winter days)
- 7 years agoIt's not just apex that has this error.. It's also a windows 10 problem.. I still once in a while get that error from windows explorer just before restarting pc
- 7 years ago
Things i did trying to fix this error
-reinstaling easy antycheat-reinstaling game
-setting administrator rights to run game
-upgrading from windows 7 to windows 10
-reinstaling game from HDD to SSD
nothing helped BUT
-inserting launch option in apex game properties +fps_max 60-disabling origin ingame overlay
-disabling discord overlay
it has been 3days since i did highlited last 3 steps and game didn't crash
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