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It's been sent up for investigation. I went back through all the pages in this post and grabbed links to all the replies that help fix this for others to share with everyone here in case those were overlooked. I asked for DxDiag reports a while back and we are currently at 4 total. If any experiencing this can please attach a DxDiag report that would help us greatly. Seems like an extremely frustrating error to come across, especially if you were in a close game. We'll report back as soon as we can on this.
How to pull a DxDiag report
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Workaround fixes identified in this post:
- Upgrading Windows 7 to Windows 10
- Windows 8 users: https://answers.ea.com/t5/Technical-Issues/Apex-Legends-Instruction-at-referenced-memory-at-Memory-could/m-p/7498917/highlight/true#M18971
- Possible workaround for Windows 7: https://answers.ea.com/t5/Technical-Issues/Apex-Legends-Instruction-at-referenced-memory-at-Memory-could/m-p/7532521/highlight/true#M22479
- Adjusting audio settings: https://answers.ea.com/t5/Technical-Issues/Apex-Legends-Instruction-at-referenced-memory-at-Memory-could/m-p/7552850/highlight/true#M24597
- Capping frame rate: https://answers.ea.com/t5/Technical-Issues/Apex-Legends-Instruction-at-referenced-memory-at-Memory-could/m-p/7566379/highlight/true#M25614
- In-depth guide: https://answers.ea.com/t5/Technical-Issues/Apex-Legends-Instruction-at-referenced-memory-at-Memory-could/m-p/7599477/highlight/true#M27420
- Fresh reinstall, capping frame rate, and lowering Texture Streaming Budget: https://answers.ea.com/t5/Technical-Issues/Apex-Legends-Instruction-at-referenced-memory-at-Memory-could/m-p/7603766/highlight/true#M27643
- Installing missing Microsoft Visual C++: https://answers.ea.com/t5/Technical-Issues/Apex-Legends-Instruction-at-referenced-memory-at-Memory-could/m-p/7609906/highlight/true#M27931
- Using Rammap: https://answers.ea.com/t5/Technical-Issues/Apex-Legends-Instruction-at-referenced-memory-at-Memory-could/m-p/7618817/highlight/true#M28345
I also have the same issue. Here is my DxDiag.
- 7 years ago
This issue didn't seem very prevalent at launch, like 1 in 20 games for me, now it's quite frequent... sometimes 5 games in a row
Similar to other user's experience, my errors primarily occur most frequently when a.) dropping from the drop ship b.) turning the screen quickly ... although occasionally near the end of the match booo
Have tried some of the suggested fixes in this thread but not all.
- 7 years agoMy crashes come usually in the late game, nice... 5 games tonight and 3 crashes. All TOP3 situations. Please fix this, very frustrating to let my team down all the time!
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