Forum Discussion

Greninjazz's avatar
6 years ago

Apex Legends is closing without warning right after the lobby loads

https://www.reddit.com/r/apexlegends/comments/hjnb5y/help_ever_since_the_patch_this_always_happen/ 

The video link above shows my game launching and then suddenly closing without error message after a few seconds after the lobby has loaded. I can't play the game it just shows the lobby then it suddenly closes. This happened back in June 30,2020. I've already updated my BIOS and my GPU driver, restarted my PC and internet router, I also pressed repair for Apex Legends in Origin, and I uninstalled and reinstalled both the game and Origin. This only happens in Apex Legends. How can I fix this?

My specs are:

 

CPU : Ryzen 5 2600

GPU : ROG Strix 1080ti 11GB

RAM: G.Skill Ripjaws 16 GB DDR4 3200MhZ

Motherboard: MSI B450M Mortar

Storage: 1TB SSD

13 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Greninjazz 

    Thanks for giving that a try as well. 

    What sort of security software are you running on your PC? I'm wondering if there might be something that's just blocking Apex Legends from running. Have you checked to make sure there's an exception for Origin and Apex Legends in your security programs? 

    /Kent

  • I have no security software running because I only have Windows Defender/Firewall but thank you very much. I don't know what happened but after installing an emulator for PlayStation 1 I suddenly was able to play the game. It kinda fixed itself and I really don't know how that is possible except maybe my installing the emulator. Maybe the servers were updated. Thank you very much for your responses and sorry for the inconvenience. I highly appreciate your assurance and for helping me.

    (P.S. Here's my DxDiag just in case there might be something here that indicates how my game was fixed)

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Greninjazz 

    That's definitely strange, but I'm glad to hear it's working for you now! Thanks for following up and letting me know. 👍

    /Kent