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dwalsh27's avatar
dwalsh27
6 years ago

Apex legends keeps crashing before I even land on Xbox one x

Hi, I have been having major issues with apex legends the last couple of weeks. Every single game without fail my game will crash and make a horrible buzzing noise before booting me to the dashboard....
dwalsh27's avatar
dwalsh27
6 years ago
@EA_Darko So I have loaded my friends account onto my Xbox and it lets me play! Will not let mine play though? You still gonna tell me it’s an issue with my Xbox? Am I banned? Never received any notification about a ban or anything! Guessing it’s a synchronising issue with my account? My gamer tag is derpa te gurkha and I play on Xbox. Can you get someone to look into this?
dwalsh27's avatar
dwalsh27
6 years ago

@EA_Darko Still waiting for a reply mate? How can I fix this as can confirm it’s an issue with apex and not my Xbox! Even got my friend to sign into my account on his Xbox and the same issue happened there! Either help me fix it or help me get a refund pls

  • SpyrosFPS's avatar
    SpyrosFPS
    6 years ago

    @dwalsh27
    Home button>My games&apps>Apex legends>Go to Manage game&add-ons>Saved data>Reserved Space>Clear reserved space
    Don't delete your saved data profile.

    Home button>System>Settings>
    -General>Power mode&startup>Energy Saving

    -System>Console info>Disable enhanced error reporting

    -Preferences>Feedback>Disable send notifications

    -Account>Remove accounts> remove your account (you have to remember email and password to log in again)

    Home button>System>Settings>
    -General>Power mode&startup>Full shutdown

    Wait 1min and unplug power cord from the back of Xbox for 2 min.
    Plug in the power cord and turn on Xbox.
    Sign in with your email and password.

    Test Apex Legends.

    Also, in game Apex Legends>Settings>Video>Field of View> 100 or lower to avoid crashing

    90 is also good.

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